Revers.io incident

A high number of errors and canceled tasks are seen in the platform

Minor Resolved View vendor source →

Revers.io experienced a minor incident on February 21, 2022 affecting BackOffice and SelfCare, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2022, 04:26 PM UTC
Resolved
Feb 21, 2022, 06:42 PM UTC
Duration
2h 16m
Detected by Pingoru
Feb 21, 2022, 04:26 PM UTC

Affected components

BackOfficeSelfCare

Update timeline

  1. investigating Feb 21, 2022, 04:26 PM UTC

    We are investigating the issue.

  2. investigating Feb 21, 2022, 04:26 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 21, 2022, 05:21 PM UTC

    A restart of a suspicious node has been performed, as seemed to be at the root cause of the issue. We are monitoring to confirm it is solved.

  4. resolved Feb 21, 2022, 08:42 PM UTC

    This incident has been resolved.