Revers.io experienced a major incident on March 14, 2022 affecting BackOffice and SelfCare, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
BackOfficeSelfCare
Update timeline
- investigating Mar 14, 2022, 04:47 PM UTC
An issue in our infrastructure prevent most of user to login in the platform. Investigation is in progress.
- identified Mar 14, 2022, 05:00 PM UTC
The issue is linked to an issue in the infrastructure, a restart is currently in progress to mitigate the issue. The situation should improve shortly.
- monitoring Mar 14, 2022, 05:12 PM UTC
The situation seems to have come back to normal, we continue the monitoring.
- resolved Mar 14, 2022, 05:34 PM UTC
The problem has been resolved.