Revers.io incident

Elevated API Errors

Critical Resolved View vendor source →

Revers.io experienced a critical incident on October 14, 2025 affecting BackOffice and SelfCare and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 08:09 AM UTC
Resolved
Oct 14, 2025, 12:23 PM UTC
Duration
4h 13m
Detected by Pingoru
Oct 14, 2025, 08:09 AM UTC

Affected components

BackOfficeSelfCarePartner Manager

Update timeline

  1. investigating Oct 14, 2025, 08:09 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Oct 14, 2025, 10:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 14, 2025, 11:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 14, 2025, 12:23 PM UTC

    This incident has been resolved.