Reverse Contact experienced a major incident on August 26, 2026 affecting Fetch Persons (Fetch Person - Person (cache)) and Fetch Companies (Fetch Company - company (cache)) and 1 more component, lasting 10h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Fetch Persons (Fetch Person - Person (cache))Fetch Companies (Fetch Company - company (cache))Search (Search API - Company Search)Enrich (sync) (Enrich - Persons)
Update timeline
- investigating Aug 26, 2026, 03:48 AM UTC
Fetch Company - company (cache) went down.
- resolved Aug 26, 2026, 04:04 AM UTC
Enrich - Persons recovered.
- resolved Aug 26, 2026, 02:25 PM UTC
Search API - Company Search and Fetch Company - company (cache) recovered.