Reverse Contact incident

API Outage - Infrastructure...

Major Resolved View vendor source →

Reverse Contact experienced a major incident on April 15, 2026 affecting Fetch Persons (Fetch Person - Person (cache)) and Fetch Persons (Fetch Person - Person (live)) and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 08:04 AM UTC
Resolved
Apr 15, 2026, 08:40 AM UTC
Duration
36m
Detected by Pingoru
Apr 15, 2026, 08:04 AM UTC

Affected components

Fetch Persons (Fetch Person - Person (cache))Fetch Persons (Fetch Person - Person (live))Fetch Companies (Fetch Company - company (cache))Fetch Companies (Fetch Company - company (live))Fetch Activities (Fetch Activities - Persons posts (live))Fetch Activities (Fetch Activities - Persons reactions (live))Fetch Activities (Fetch Activities - Persons comments (live))Fetch Activities (Fetch Activities - Company posts (live))Fetch Activities (Fetch Activities - Post details (live))Fetch Activities (Fetch Activities - Post comments (live))

Update timeline

  1. investigating Apr 15, 2026, 08:04 AM UTC

    We're currently experiencing an infrastructure issue affecting all API endpoints. Our team is actively working on a fix and we'll keep this updated as we make progress. Sorry for the disruption.

  2. resolved Apr 15, 2026, 08:40 AM UTC

    All API endpoints are back up and running normally. Thanks for your patience!