Reverse Contact incident

Fetch Person - Person (cach...

Major Resolved View vendor source →

Reverse Contact experienced a major incident on July 9, 2026 affecting Fetch Persons (Fetch Person - Person (cache)) and Fetch Persons (Fetch Person - Person (live)) and 1 more component, lasting 12h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 12:05 AM UTC
Resolved
Jul 09, 2026, 12:46 PM UTC
Duration
12h 41m
Detected by Pingoru
Jul 09, 2026, 12:05 AM UTC

Affected components

Fetch Persons (Fetch Person - Person (cache))Fetch Persons (Fetch Person - Person (live))Fetch Companies (Fetch Company - company (cache))Enrich (sync) (Enrich - Persons)

Update timeline

  1. investigating Jul 09, 2026, 12:05 AM UTC

    Fetch Person - Person (live) went down.

  2. resolved Jul 09, 2026, 12:05 AM UTC

    Fetch Person - Person (live) recovered.

  3. resolved Jul 09, 2026, 12:36 AM UTC

    Fetch Person - Person (live) recovered.

  4. resolved Jul 09, 2026, 01:38 AM UTC

    Fetch Person - Person (live) recovered.

  5. resolved Jul 09, 2026, 02:19 AM UTC

    Fetch Person - Person (live) recovered.

  6. resolved Jul 09, 2026, 02:45 AM UTC

    Fetch Person - Person (live) recovered.

  7. resolved Jul 09, 2026, 02:58 AM UTC

    Fetch Person - Person (live) recovered.

  8. resolved Jul 09, 2026, 03:05 AM UTC

    Fetch Person - Person (live) recovered.

  9. resolved Jul 09, 2026, 03:17 AM UTC

    Fetch Person - Person (live) recovered.

  10. resolved Jul 09, 2026, 03:31 AM UTC

    Fetch Person - Person (live) recovered.

  11. resolved Jul 09, 2026, 09:26 AM UTC

    Fetch Person - Person (live) recovered.

  12. resolved Jul 09, 2026, 09:50 AM UTC

    Fetch Person - Person (live) recovered.

  13. resolved Jul 09, 2026, 11:12 AM UTC

    Fetch Person - Person (live) recovered.

  14. resolved Jul 09, 2026, 11:46 AM UTC

    Fetch Person - Person (live) recovered.

  15. resolved Jul 09, 2026, 12:46 PM UTC

    Fetch Company - company (cache) recovered.