Reverse Contact incident

API Incident

Minor Resolved View vendor source →

Reverse Contact experienced a minor incident on April 23, 2026 affecting Fetch Persons (Fetch Person - Person (live)) and Fetch Companies (Fetch Company - company (live)), lasting 3d 10h. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 07:48 AM UTC
Resolved
Apr 26, 2026, 05:51 PM UTC
Duration
3d 10h
Detected by Pingoru
Apr 23, 2026, 07:48 AM UTC

Affected components

Fetch Persons (Fetch Person - Person (live))Fetch Companies (Fetch Company - company (live))

Update timeline

  1. investigating Apr 23, 2026, 07:48 AM UTC

    We're aware of an ongoing incident impacting API requests. Our team is fully mobilized and working to restore normal service as quickly as possible. Thanks for your patience.

  2. resolved Apr 26, 2026, 05:51 PM UTC

    Hey, after several days of intense work, our engineering team has managed to stabilize the endpoints that were causing issues. We're still actively monitoring things, so you might occasionally see some residual errors pop up. The team is continuing to track them and push fixes as fast as possible. Thanks so much for your patience!