Rev incident

Delay with Rev Live Captions joining Zoom Meetings

Minor Resolved View vendor source →

Rev experienced a minor incident on September 30, 2020 affecting Rev Live Captions for Zoom Meetings, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2020, 04:00 PM UTC
Resolved
Sep 30, 2020, 08:40 PM UTC
Duration
4h 39m
Detected by Pingoru
Sep 30, 2020, 04:00 PM UTC

Affected components

Rev Live Captions for Zoom Meetings

Update timeline

  1. monitoring Sep 30, 2020, 04:00 PM UTC

    Zoom has identified an issue preventing Rev Live Captions from automatically joining Zoom Meetings for many users: https://status.zoom.us/incidents/xk1bz73zgbtj. Please use the manual kickstart process to start live captions. Details here: https://support.rev.com/hc/en-us/articles/360047290472. This issue is related to delayed notifications from Zoom after a Host joins a Meeting.

  2. resolved Sep 30, 2020, 08:40 PM UTC

    This incident has been resolved.