Rev incident

Issue with Rev Live Captions joining Zoom Meetings

Notice Resolved View vendor source →

Rev experienced a notice incident on October 28, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2020, 07:48 PM UTC
Resolved
Oct 28, 2020, 04:00 PM UTC
Duration
—
Detected by Pingoru
Oct 28, 2020, 07:48 PM UTC

Update timeline

  1. resolved Oct 28, 2020, 07:48 PM UTC

    We investigated and resolved a Zoom issue causing issues with Rev Live Captions joining Meetings. Webinars were not affected. The issue centered around the information that Zoom sends Rev when a Meeting starts. We are adding additional protections in place to prevent similar issues in the future.