Rev AI incident

Partial Outage of Streaming API

Major Resolved View vendor source →

Rev AI experienced a major incident on December 7, 2020 affecting Streaming Speech to Text API, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2020, 11:22 PM UTC
Resolved
Dec 08, 2020, 12:10 AM UTC
Duration
48m
Detected by Pingoru
Dec 07, 2020, 11:22 PM UTC

Affected components

Streaming Speech to Text API

Update timeline

  1. investigating Dec 07, 2020, 11:22 PM UTC

    We are currently investigating the issue.

  2. identified Dec 07, 2020, 11:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 07, 2020, 11:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 08, 2020, 12:10 AM UTC

    This incident has been resolved.