Rev AI incident

Increased number of 5xx responses to effected components

Major Resolved View vendor source →

Rev AI experienced a major incident on April 1, 2021 affecting Asynchronous Speech to Text API and Streaming Speech to Text API and 1 more component, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2021, 08:12 PM UTC
Resolved
Apr 01, 2021, 08:13 PM UTC
Duration
1m
Detected by Pingoru
Apr 01, 2021, 08:12 PM UTC

Affected components

Asynchronous Speech to Text APIStreaming Speech to Text APICustom Vocabulary APIOn-Prem Licensing Server

Update timeline

  1. monitoring Apr 01, 2021, 08:12 PM UTC

    The issue effects job submission, custom vocabulary creation, on-premise licensing REST API endpoints in addition to the websocket streaming API. A fix has been implemented and we are monitoring the situation.

  2. resolved Apr 01, 2021, 08:13 PM UTC

    This incident has been resolved. The issue spanned from 10am PT to 11:30 PT