Rev AI incident

Increase in Response Times from API

Minor Resolved View vendor source →

Rev AI experienced a minor incident on September 20, 2022 affecting Asynchronous Speech to Text API and Streaming Speech to Text API and 1 more component, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2022, 08:40 PM UTC
Resolved
Sep 21, 2022, 01:18 AM UTC
Duration
4h 37m
Detected by Pingoru
Sep 20, 2022, 08:40 PM UTC

Affected components

Asynchronous Speech to Text APIStreaming Speech to Text APITopic Extraction APISentiment Analysis API

Update timeline

  1. investigating Sep 20, 2022, 08:40 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 20, 2022, 08:41 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 20, 2022, 09:55 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 21, 2022, 01:18 AM UTC

    This incident has been resolved and users should no longer be experiencing increased response times from our APIs.