Rev AI incident

Increased Turn Around Time for Non-English Async Speech to Text API

Minor Resolved View vendor source →

Rev AI experienced a minor incident on September 28, 2022 affecting Asynchronous Speech to Text API, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2022, 06:02 PM UTC
Resolved
Sep 28, 2022, 09:20 PM UTC
Duration
3h 17m
Detected by Pingoru
Sep 28, 2022, 06:02 PM UTC

Affected components

Asynchronous Speech to Text API

Update timeline

  1. investigating Sep 28, 2022, 06:02 PM UTC

    Issue is caused by AWS Service outage. https://health.aws.amazon.com/health/status

  2. identified Sep 28, 2022, 07:18 PM UTC

    The issue has been identified as an issue with AWS https://health.aws.amazon.com/health/status

  3. resolved Sep 28, 2022, 09:20 PM UTC

    AWS is showing that the incident has been resolved. Our engineering team is continuing to monitor this situation, but we have observed improvements on transcription turn around times.