Rev AI experienced a major incident on June 9, 2023 affecting Asynchronous Speech to Text API and Streaming Speech to Text API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Asynchronous Speech to Text APIStreaming Speech to Text APIRTMP IngestionCustom Vocabulary APITopic Extraction APISentiment Analysis API
Update timeline
- identified Jun 09, 2023, 05:46 PM UTC
We are experiencing network issues between our internal services. Issue is identified and investigation of a fix is ongoing
- monitoring Jun 09, 2023, 06:09 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 09, 2023, 06:11 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 09, 2023, 06:23 PM UTC
This incident has been resolved. A postmortem will be coming by EOD