Retrium had 3 outages in the last 2 years totaling 40h 16m of downtime — averaging 0.1 incidents per month.
There were 3 Retrium outages since October 20, 2025 totaling 40h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
There is currently an outage for email delivery systems. This will affect users attempting to verify emails, reset passwords, or any other systems that require the use of emails sent from Retrium.
This incident has been resolved.
There is an issue currently affecting some of our users that is preventing them from inviting new members to Team Rooms or Orgs. We are investigating the issue and will update this page as we work to resolve it.
We've deployed a fix and are monitoring. If you are still encountering issues, please reach out to [email protected].
The incident appears to be resolved. If there are any issues please contact us at [email protected].
We're experiencing intermittent disruptions due to an ongoing AWS infrastructure outage affecting database connectivity. Users may see delays or timeouts in real-time data. Our team is monitoring closely, but full resolution depends on AWS restoring services. Updates to follow.
The issue appears to be resolved at this time.