Retrium experienced a major incident on July 5, 2017, lasting 47m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 05, 2017, 01:46 PM UTC
Currently our main app is reporting a 502 bad gateway error and is unreachable. We are investigating now and will report back as soon as we have more information.
- identified Jul 05, 2017, 02:01 PM UTC
We've identified the issue and are working on implementing a fix.
- resolved Jul 05, 2017, 02:34 PM UTC
There was an error in our server configuration that prevented servers from restarting themselves. The configuration has been updated to prevent this issue in the future.