Retrium experienced a critical incident on December 5, 2022 affecting Retrospectives, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Retrospectives
Update timeline
- investigating Dec 05, 2022, 02:28 PM UTC
We are investigating reports of users being unable to access their team rooms.
- identified Dec 05, 2022, 02:41 PM UTC
We have found the error and are testing the fix.
- identified Dec 05, 2022, 02:52 PM UTC
The fix has been tested, and we are currently deploying the update to production.
- resolved Dec 05, 2022, 03:13 PM UTC
The fix has been deployed to production and users should now be able to access their team rooms after a browser refresh.