Retrium incident

Signup process is down

Notice Resolved View vendor source →

Retrium experienced a notice incident on February 23, 2016, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2016, 07:15 PM UTC
Resolved
Feb 23, 2016, 07:40 PM UTC
Duration
24m
Detected by Pingoru
Feb 23, 2016, 07:15 PM UTC

Update timeline

  1. investigating Feb 23, 2016, 07:15 PM UTC

    Our signup page is currently broken and you are not able to currently sign up.

  2. identified Feb 23, 2016, 07:17 PM UTC

    We've identified the issue. Has to do with an incorrect list ID token internally.

  3. resolved Feb 23, 2016, 07:40 PM UTC

    Signups works again now that we've fixed the list ID issue.