Retrium incident

Team Room Members/Settings page issue.

Minor Resolved View vendor source →

Retrium experienced a minor incident on July 23, 2024 affecting Website, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 04:15 PM UTC
Resolved
Jul 23, 2024, 07:34 PM UTC
Duration
3h 19m
Detected by Pingoru
Jul 23, 2024, 04:15 PM UTC

Affected components

Website

Update timeline

  1. investigating Jul 23, 2024, 04:15 PM UTC

    We are currently investigating a reported issue where Org Admins and Org Managers are unable to access Team Room Members and Settings pages.

  2. identified Jul 23, 2024, 04:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 23, 2024, 05:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 23, 2024, 07:34 PM UTC

    This incident has been resolved.