Retention Science Outage History

Retention Science had 1 outage in the last 2 years totaling 770h 45m of downtime — averaging 0 incidents per month.

There was 1 Retention Science outage since October 17, 2025 totaling 770h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.retentionscience.com

Critical October 17, 2025

Shopify Imports - Service Stopped

Detected by Pingoru: Oct 17, 2025, 07:15 PM UTC
Resolved: Nov 18, 2025, 10:00 PM UTC
Duration: 32d 2h

Affected: Data Imports Service

Timeline · 8 updates

Read the full incident report →