Retention Science incident

Trend Details Delays

Minor Resolved View vendor source →

Retention Science experienced a minor incident on June 29, 2018 affecting Campaign Reporting and Analytics API, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2018, 04:26 PM UTC
Resolved
Jun 29, 2018, 04:32 PM UTC
Duration
5m
Detected by Pingoru
Jun 29, 2018, 04:26 PM UTC

Affected components

Campaign Reporting and Analytics API

Update timeline

  1. identified Jun 29, 2018, 04:26 PM UTC

    An issue with trend details that can cause potential delays has been identified and our engineering team is in the process of deploying the fix. Users may experience delays on the trend details page and analytics.

  2. resolved Jun 29, 2018, 04:32 PM UTC

    This incident has been resolved.