Retention Science experienced a minor incident on July 21, 2020 affecting Filtering and Segmentation Service, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Filtering and Segmentation Service
Update timeline
- investigating Jul 21, 2020, 09:11 PM UTC
We are currently experiencing an issue when trying to save segments. We are in the process of identifying the source issue and will send an update once we know more.
- resolved Jul 21, 2020, 09:41 PM UTC
This incident has been resolved.