Retention Science experienced a minor incident on August 12, 2020 affecting Cortex Application (Main Dashboard), lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Cortex Application (Main Dashboard)
Update timeline
- investigating Aug 12, 2020, 06:15 PM UTC
Some pages within Cortex are intermittently unavailable, but fortunately sends are not affected. We are investigating the issue and expect to have a fix in place soon.
- resolved Aug 12, 2020, 06:53 PM UTC
This issue is now resolved.