Retention Science incident

Promo Blast Send Delays

Minor Resolved View vendor source →

Retention Science experienced a minor incident on May 29, 2018 affecting Smart Blast / Promo Blast Sends API, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2018, 10:42 PM UTC
Resolved
May 29, 2018, 10:53 PM UTC
Duration
11m
Detected by Pingoru
May 29, 2018, 10:42 PM UTC

Affected components

Smart Blast / Promo Blast Sends API

Update timeline

  1. investigating May 29, 2018, 10:42 PM UTC

    We are currently investigating an issue causing delays in promo blast / smart blasts.

  2. resolved May 29, 2018, 10:53 PM UTC

    This incident has been resolved.