Retention Science experienced a critical incident on April 2, 2019 affecting Campaign Reporting and Analytics API, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Campaign Reporting and Analytics API
Update timeline
- investigating Apr 02, 2019, 05:50 PM UTC
Report Builder is currently experiencing errors, so you will not be able to export any reports. We will have a fix for this by early afternoon. We apologize for the issue. Please reach out to [email protected] with any questions.
- resolved Apr 02, 2019, 06:50 PM UTC
The issues with Report Builder have been resolved, and exports are functional again. We apologize again for the issue, and please let [email protected] with any questions or additional issues.