Restream had 13 outages in the last 2 years totaling 2h 9m of downtime — averaging 0.5 incidents per month.
There were 13 Restream outages since September 14, 2025 totaling 2h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Duration: 3 hours and 31 minutes Affected Components: Studio Jul 10, 08:29:00 GMT+0 - Investigating - Studio playlists sessions are failing to start 3 users were affected Jul 10, 12:00:00 GMT+0 - Resolved - This incident has been resolved. It was caused by a mistake in our network configuration.
Type: Incident Duration: 5 minutes Affected Components: Studio Jun 17, 15:51:00 GMT+0 - Investigating - We are currently investigating reports of issues affecting Restream Studio. Jun 17, 15:56:00 GMT+0 - Resolved - This incident has been resolved.
We are currently investigating this incident.
Type: Incident Duration: 47 minutes Affected Components: Studio Feb 25, 15:10:00 GMT+0 - Investigating - We have received reports about Studio not loading for some users. The team is currently investigating the issue. Feb 25, 17:10:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 5 minutes Affected Components: New York, Toronto, Washington, D.C., Sao Paulo, Madrid, Amsterdam, Paris, , Hong Kong, Tokyo, Sydney, Bangalore, London, San Jose, Seoul, Frankfurt, Dallas, , Istanbul, Singapore, , Streaming: Europe → Streaming: Americas → Streaming: Asia/Pacific → Feb 24, 16:08:00 GMT+0 - Investigating - We have received reports about unexpected streaming sessions shutdown. The team is currently investigating the issue. Feb 24, 16:13:00 GMT+0 - Resolved - The issue is resolved. Streaming system is fully operational.
Type: Incident Duration: 20 minutes Affected Components: Studio Feb 20, 17:10:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 20, 17:30:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 14 minutes Affected Components: Dallas Feb 12, 20:20:56 GMT+0 - Investigating - We are currently investigating this incident. Feb 12, 20:34:37 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 12 hours Affected Components: Studio Feb 5, 01:00:00 GMT+0 - Investigating - We are currently investigating an issue affecting Restream Studio loading for users in the Middle East. Some users may experience difficulties accessing or streaming with Studio. Feb 5, 13:00:00 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 3 hours and 1 minute Affected Components: Istanbul Dec 15, 18:41:00 GMT+0 - Resolved - This incident has been resolved. Dec 15, 15:40:00 GMT+0 - Identified - We are continuing to work on a fix for this incident.
Type: Incident Duration: 8 hours and 31 minutes Affected Components: New York, San Jose, Toronto, Dallas, Website, Restream Player, Studio, Chat, Washington, D.C., Sao Paulo, , API, Analytics, Streaming: Americas → Oct 20, 13:41:52 GMT+0 - Investigating - We are currently investigating this incident Oct 20, 19:45:09 GMT+0 - Monitoring - We are currently monitoring the recovery of the services. Oct 20, 22:13:13 GMT+0 - Resolved - This incident has been resolved.
Type: Maintenance Duration: 3 hours Affected Components: Analytics Oct 2, 11:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Oct 2, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 2, 14:00:24 GMT+0 - Completed - Maintenance has completed successfully.
Type: Incident Duration: 23 minutes Affected Components: Studio Sep 23, 19:24:00 GMT+0 - Investigating - We have received reports about XXX. The team is currently investigating the issue. Sep 23, 19:47:03 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 3 hours and 38 minutes Affected Components: Chat Sep 14, 17:53:27 GMT+0 - Resolved - This incident has been resolved. Sep 14, 14:15:00 GMT+0 - Investigating - We are currently investigating this incident.