Respondus experienced a minor incident on June 10, 2022 affecting Respondus Monitor (webcam), lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Respondus Monitor (webcam)
Update timeline
- investigating Jun 10, 2022, 03:45 AM UTC
We are currently investigating an issue with users being unable to start a Respondus Monitor session.
- investigating Jun 10, 2022, 04:05 AM UTC
There is a widespread AWS outage that is currently affecting Respondus Monitor - https://health.aws.amazon.com/health/status We are monitoring the situation closely.
- resolved Jun 10, 2022, 04:35 AM UTC
The AWS problems have resolved and operations are back to normal.