Respondus incident

Respondus Monitor service notice

Major Resolved View vendor source →

Respondus experienced a major incident on November 2, 2022 affecting Respondus Monitor (webcam), lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 10:01 PM UTC
Resolved
Nov 02, 2022, 10:19 PM UTC
Duration
18m
Detected by Pingoru
Nov 02, 2022, 10:01 PM UTC

Affected components

Respondus Monitor (webcam)

Update timeline

  1. investigating Nov 02, 2022, 10:01 PM UTC

    The Respondus Monitor service is currently experiencing some issues that we are investigating.

  2. monitoring Nov 02, 2022, 10:12 PM UTC

    The problem appears to have been resolved and service is returning to normal.

  3. resolved Nov 02, 2022, 10:19 PM UTC

    The problem affecting Respondus Monitor is resolved. We continue to investigate the source of the problem which affected the start of new Respondus Monitor sessions for approximately 10 minutes.