Respondus experienced a minor incident on February 27, 2024 affecting Respondus Monitor (webcam), lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Respondus Monitor (webcam)
Update timeline
- investigating Feb 27, 2024, 05:56 PM UTC
The Respondus Monitor LiveChat service is experiencing intermittent issues. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.
- resolved Feb 27, 2024, 07:12 PM UTC
The Respondus Monitor LiveChat service is functioning normal now.