Respondus experienced a minor incident on April 2, 2024 affecting Respondus Monitor (webcam), lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Respondus Monitor (webcam)
Update timeline
- investigating Apr 02, 2024, 08:11 PM UTC
The Respondus Monitor LiveChat service is experiencing an outage. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.
- resolved Apr 02, 2024, 09:55 PM UTC
The Respondus Monitor LiveChat service is functioning normal now.