Respondus experienced a notice incident on August 8, 2024, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 08, 2024, 07:15 PM UTC
The Respondus Monitor LiveChat service is experiencing an outage. This is not affecting the Respondus Monitor application itself, only the LiveChat help system built into it. The underlying LiveChat technology is from a third party; status and updates on this issue can be followed here: https://status.livechat.com/.
- resolved Aug 08, 2024, 09:43 PM UTC
Resolved: The Respondus Monitor LiveChat service is functioning normal now.