Resolve Pay incident

Experiencing an issue with a partner

Minor Resolved View vendor source →

Resolve Pay experienced a minor incident on June 13, 2023 affecting Resolve Status service, lasting 1046d 8h. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 09:00 PM UTC
Resolved
Apr 25, 2026, 05:40 AM UTC
Duration
1046d 8h
Detected by Pingoru
Jun 13, 2023, 09:00 PM UTC

Affected components

Resolve Status service

Update timeline

  1. investigating Jun 13, 2023, 09:00 PM UTC

    Jun 13 , 21:00 UTC Resolved - This partner's incident seems to have resolved, but we're continuing to monitor the situation. Jun 13 , 20:09 UTC Investigating - We are currently investigating an issue with a partner that helps us generate PDFs. Emails with PDFs attached may be delayed.