Resolve Pay incident

Increased Errors Due to Amazon Web Services Outage

Major Resolved View vendor source →

Resolve Pay experienced a major incident on October 21, 2025 affecting Resolve Status service, lasting 186d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 04:09 AM UTC
Resolved
Apr 25, 2026, 05:40 AM UTC
Duration
186d 1h
Detected by Pingoru
Oct 21, 2025, 04:09 AM UTC

Affected components

Resolve Status service

Update timeline

  1. investigating Oct 21, 2025, 04:09 AM UTC

    Oct 21 , 04:09 UTC Resolved - This incident has been resolved. Oct 20 , 15:35 UTC Update - We are continuing to monitor for any further issues. Oct 20 , 15:34 UTC Monitoring - We are aware of issues with our application loading. We have determined this to be caused by the AWS incident, and will continue to monitor for recovery.