Resi Media experienced a major incident on March 24, 2021 affecting Network infrastructure (3rd party), lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Network infrastructure (3rd party)
Update timeline
- investigating Mar 24, 2021, 10:46 PM UTC
Our Engineering team is investigating an issue where Web Events are not starting with their Schedule. We are currently investigating the relationship to a Google outage on their us-west1-c. For more information on that incident, you can find that here: https://status.cloud.google.com/
- identified Mar 24, 2021, 11:39 PM UTC
A potential workaround has been implemented and schedules should be restarting in a queue.
- resolved Mar 25, 2021, 12:17 AM UTC
A workaround has been implemented and we are continuing to monitor the incident with Google to avoid impacts with our service.