Resi Media experienced a minor incident on May 16, 2021 affecting Cloud Transcoder, lasting 21h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Transcoder
Update timeline
- identified May 16, 2021, 05:25 PM UTC
Our engineering team is currently investigating an issue where some social streams can be delayed starting, and in rare cases, cause Facebook to abort.
- monitoring May 16, 2021, 06:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 17, 2021, 02:36 PM UTC
This incident has been resolved.