Resi Media incident

docs.resi.io is not accessible from certain Internet Service Providers

Minor Resolved View vendor source →

Resi Media experienced a minor incident on May 26, 2021 affecting Network infrastructure (3rd party), lasting 18m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2021, 05:23 PM UTC
Resolved
May 26, 2021, 05:42 PM UTC
Duration
18m
Detected by Pingoru
May 26, 2021, 05:23 PM UTC

Affected components

Network infrastructure (3rd party)

Update timeline

  1. investigating May 26, 2021, 05:23 PM UTC

    We are currently investigating what appears to be a 3rd party issue where docs.resi.io is not accessible from certain Internet Service Providers. If you are attempting to access the online documentation, it may be necessary to temporarily access via a cellular connection or a different ISP.

  2. investigating May 26, 2021, 05:41 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 26, 2021, 05:42 PM UTC

    The issue appears to have resolved, and our team is continuing to monitor for other ISP related outages that could impact our documentation.