Resi Media incident

Some customers experiencing issues with Facebook streams

Major Resolved View vendor source →

Resi Media experienced a major incident on September 5, 2021 affecting Facebook (3rd Party), lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2021, 02:04 PM UTC
Resolved
Sep 05, 2021, 04:05 PM UTC
Duration
2h
Detected by Pingoru
Sep 05, 2021, 02:04 PM UTC

Affected components

Facebook (3rd Party)

Update timeline

  1. investigating Sep 05, 2021, 02:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 05, 2021, 02:33 PM UTC

    Resi has confirmed that all streams are being sent correctly to Facebook. The issues experienced are likely isolated and due to problems with Facebook's ingest or load balancing. We will continue to monitor the situation for any further issues.

  3. resolved Sep 05, 2021, 04:05 PM UTC

    This incident has been resolved.