Resi Media incident

Facebook playback issues - YouTube and Embed Code unaffected

Minor Resolved View vendor source →

Resi Media experienced a minor incident on October 26, 2022 affecting Facebook (3rd Party), lasting 16h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2022, 10:35 PM UTC
Resolved
Oct 27, 2022, 02:53 PM UTC
Duration
16h 17m
Detected by Pingoru
Oct 26, 2022, 10:35 PM UTC

Affected components

Facebook (3rd Party)

Update timeline

  1. investigating Oct 26, 2022, 10:35 PM UTC

    We are currently investigating an issue with playback on Facebook - YouTube and Embed remain unaffected.

  2. monitoring Oct 26, 2022, 11:29 PM UTC

    The issue with playback on Facebook has been determined to be on Facebook's ingestion process as there are no reported issues to Resi's transcoder. We will continue to monitor for any updates from Facebook regarding the bug with their ingestion.

  3. resolved Oct 27, 2022, 02:53 PM UTC

    The issue with playback on Facebook has been determined to be on Facebook's ingestion process as there are no reported issues to Resi's transcoder. We will continue to monitor for any updates from Facebook regarding the bug with their ingestion.