Resi Media incident

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Major Resolved View vendor source →

Resi Media experienced a major incident on November 14, 2022 affecting Resi Cloud and Admin Portal (Studio) and 1 more component, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 03:50 PM UTC
Resolved
Nov 14, 2022, 06:28 PM UTC
Duration
2h 38m
Detected by Pingoru
Nov 14, 2022, 03:50 PM UTC

Affected components

Resi CloudAdmin Portal (Studio)Resi Documentation

Update timeline

  1. investigating Nov 14, 2022, 03:50 PM UTC

    We are experiencing an issue with our domain provider. We are working with them to resolve the issue as fast as possible.

  2. identified Nov 14, 2022, 03:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 14, 2022, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 14, 2022, 06:28 PM UTC

    This incident has been resolved.