Resi Media incident

Live streams in the AU region experiencing errors when starting

Major Resolved View vendor source →

Resi Media experienced a major incident on March 9, 2025 affecting Cloud Transcoder and YouTube (3rd Party) and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2025, 02:17 AM UTC
Resolved
Mar 09, 2025, 02:34 AM UTC
Duration
16m
Detected by Pingoru
Mar 09, 2025, 02:17 AM UTC

Affected components

Cloud TranscoderYouTube (3rd Party)Facebook (3rd Party)Network infrastructure (3rd party)

Update timeline

  1. investigating Mar 09, 2025, 02:17 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 09, 2025, 02:22 AM UTC

    Our team has observed degraded performance with a third party service in our AU region and have applied a fix. We will continue to monitor.

  3. resolved Mar 09, 2025, 02:34 AM UTC

    This incident has been resolved.