Reservio incident

Payment-related features degraded

Minor Resolved View vendor source →

Reservio experienced a minor incident on January 10, 2026 affecting Reservio.com and Reservio for iOS & Android and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2026, 06:31 AM UTC
Resolved
Jan 10, 2026, 07:51 AM UTC
Duration
1h 20m
Detected by Pingoru
Jan 10, 2026, 06:31 AM UTC

Affected components

Reservio.comReservio for iOS & AndroidBooking PagesReservio.cz & Reservio.skReservio API

Update timeline

  1. investigating Jan 10, 2026, 07:18 AM UTC

    We are currently experiencing an infrastructure disruption at our infrastructure provider and some payment-related features are currently unavailable, including payment processing. We are actively working on restoring full functionality and will provide another update as soon as we have progress. Estimated time to resolution: within 1 hour. We apologize for the inconvenience and appreciate your patience.

  2. identified Jan 10, 2026, 07:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 10, 2026, 07:21 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 10, 2026, 07:22 AM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jan 10, 2026, 08:20 AM UTC

    This incident has been resolved.