ResDiary incident

Slowness in Login service

Major Resolved View vendor source →

ResDiary experienced a major incident on November 21, 2025 affecting Login, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 10:52 AM UTC
Resolved
Nov 21, 2025, 11:48 AM UTC
Duration
55m
Detected by Pingoru
Nov 21, 2025, 10:52 AM UTC

Affected components

Login

Update timeline

  1. investigating Nov 21, 2025, 10:52 AM UTC

    We are investigating some slowness in our Login service

  2. monitoring Nov 21, 2025, 10:59 AM UTC

    We have implemented a fix and are monitoring the outcome.

  3. identified Nov 21, 2025, 11:14 AM UTC

    We have identified a fix and are waiting for it to go out

  4. monitoring Nov 21, 2025, 11:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 21, 2025, 11:48 AM UTC

    This incident has been resolved.