ResDiary incident

Maintenance on messaging, user management and stripe settings

Minor Resolved View vendor source →

ResDiary experienced a minor incident on April 24, 2024 affecting UK/Europe and Australia and 1 more component, lasting 98d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 03:06 PM UTC
Resolved
Aug 01, 2024, 09:27 AM UTC
Duration
98d 18h
Detected by Pingoru
Apr 24, 2024, 03:06 PM UTC

Affected components

UK/EuropeAustraliaNorth Central USS.E. ASIAEast Asia

Update timeline

  1. investigating Apr 24, 2024, 03:06 PM UTC

    We are undergoing maintenance on the test messaging, user management and Stripe settings areas of the application. During this time these functions will be unavailable to users. We will update once these are restored.

  2. investigating Apr 29, 2024, 11:15 AM UTC

    We have completed our maintenance on user management and stripe settings and these are now available. Maintenance is still ongoing for test messaging.

  3. resolved Aug 01, 2024, 09:27 AM UTC

    We have completed our maintenance on test messaging, and this is now available