ResDiary incident

Issues with our API

Minor Resolved View vendor source →

ResDiary experienced a minor incident on July 23, 2024 affecting API, lasting 16h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 03:23 PM UTC
Resolved
Jul 24, 2024, 07:37 AM UTC
Duration
16h 13m
Detected by Pingoru
Jul 23, 2024, 03:23 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 23, 2024, 03:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 23, 2024, 06:20 PM UTC

    An issue has been identified which was affecting network traffic between our login server and UK diaries. We have deployed a fix to resolve this and are continuing to monitor the service.

  3. resolved Jul 24, 2024, 07:37 AM UTC

    This incident has been resolved.