ResDiary incident

AU Server issues

Major Resolved View vendor source →

ResDiary experienced a major incident on October 6, 2024 affecting Australia, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2024, 11:06 PM UTC
Resolved
Oct 07, 2024, 12:18 AM UTC
Duration
1h 11m
Detected by Pingoru
Oct 06, 2024, 11:06 PM UTC

Affected components

Australia

Update timeline

  1. investigating Oct 06, 2024, 11:06 PM UTC

    We are currently investigating this issue.

  2. identified Oct 06, 2024, 11:13 PM UTC

    Issue identified with a server instance. Restart in progress.

  3. monitoring Oct 06, 2024, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2024, 12:18 AM UTC

    Server instance restarted, errors no longer occurring. Reporting customer has confirmed issue has been resolved.