ResDiary incident

Degraded performance in UK Diary

Minor Resolved View vendor source →

ResDiary experienced a minor incident on November 11, 2024 affecting UK/Europe, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2024, 10:25 AM UTC
Resolved
Nov 11, 2024, 12:10 PM UTC
Duration
1h 44m
Detected by Pingoru
Nov 11, 2024, 10:25 AM UTC

Affected components

UK/Europe

Update timeline

  1. investigating Nov 11, 2024, 10:25 AM UTC

    We are aware of degraded performance in the Diary in the UK. Customers may experience difficulties connecting to the Diary or slowness when they are connected. We are currently investigating this issue.

  2. identified Nov 11, 2024, 10:56 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 11, 2024, 11:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2024, 12:10 PM UTC

    This incident has been resolved.