Reputation incident

Production Outage

Major Resolved View vendor source →

Reputation experienced a major incident on November 1, 2019 affecting Surveys and Profiles API and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2019, 07:10 PM UTC
Resolved
Nov 01, 2019, 07:16 PM UTC
Duration
5m
Detected by Pingoru
Nov 01, 2019, 07:10 PM UTC

Affected components

SurveysProfiles APIPlatformReviewsSocialActionsInsightsMobileWidgetsListings

Update timeline

  1. identified Nov 01, 2019, 07:10 PM UTC

    All *.reputation.com endpoints are currently returning 503 status. We have identified the change and are in the process of rolling it back.

  2. resolved Nov 01, 2019, 07:16 PM UTC

    This incident has been resolved.