Repsly incident

Data Processing Delays

Minor Resolved View vendor source →

Repsly experienced a minor incident on October 4, 2019 affecting Web, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2019, 06:11 AM UTC
Resolved
Oct 04, 2019, 11:51 AM UTC
Duration
5h 39m
Detected by Pingoru
Oct 04, 2019, 06:11 AM UTC

Affected components

Web

Update timeline

  1. identified Oct 04, 2019, 06:11 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies with the showing Activities sent by Representatives. No data has been lost and the system should be caught up shortly.

  2. identified Oct 04, 2019, 09:05 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 04, 2019, 10:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 04, 2019, 11:51 AM UTC

    This incident has been resolved.