Repsly experienced a minor incident on October 16, 2019 affecting Web and Mobile, lasting 5h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2019, 01:42 PM UTC
We have identified and are working on resolving an issue with our service. Our apologies for the disruption. We are working hard to solve this problem as soon as possible. Please check back later or reach out to [email protected] and we will provide you an e-mail update when this issue is resolved.
- resolved Oct 16, 2019, 07:09 PM UTC
This incident has been resolved. The root cause for the incident has been the infrastructure throughput in the activity notifications service, which caused both mobile and web app degradation. Our team has resolved this issue and adjusted the infrastructure to prevent this from happening in future.