Repsly incident

[Web] [Mobile] Photos synchronization issue

Major Resolved View vendor source →

Repsly experienced a major incident on July 19, 2021 affecting Web and Mobile, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2021, 07:59 AM UTC
Resolved
Jul 19, 2021, 09:31 AM UTC
Duration
1h 32m
Detected by Pingoru
Jul 19, 2021, 07:59 AM UTC

Affected components

WebMobile

Update timeline

  1. investigating Jul 19, 2021, 08:26 AM UTC

    We have identified and are working on resolving an issue with our service at the moment. We're working hard to solve this problem as soon as possible. Please try again later or reach out to [email protected] to request an update when this issue has been resolved.

  2. identified Jul 19, 2021, 08:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 19, 2021, 09:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 19, 2021, 09:31 AM UTC

    This incident has been resolved.